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Unit keeps going inactive, no internet/power failure..
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Joined: Mon Jan 20, 2014 7:50 pm Posts: 5 
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Hello,
Every other day I am getting inactivity alerts and see that my station has gaps in data. There was never a loss in power or internet and I cannot get into the os on the pi. Is there any way for someone to troubleshoot this? |
| Tue Mar 04, 2014 6:42 pm |
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Moderator  Joined: Mon Jan 28, 2013 7:40 pm Posts: 2889 Location: Illinois
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EBF05F93 wrote: Hello, Every other day I am getting inactivity alerts and see that my station has gaps in data. There was never a loss in power or internet and I cannot get into the os on the pi. Is there any way for someone to troubleshoot this? You can email staff@NETC.com or Harlan@NETC.com or just wait for an ADMIN to reply herein. _________________ MY OUTSIDE RADIATION MONITORING STATION: South Beloit, Illinois - GMC200 Outside on HEPA air purifier, ground level, facing West. http://netc.com/chart/view.php?n=1%3AEB5A139C |
| Tue Mar 04, 2014 11:56 pm |
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Joined: Mon Jan 20, 2014 7:50 pm Posts: 5
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I went ahead and e-mail the staff e-mail. I just went and checked my GMC and it is stuck at 0cpm. Has anyone seen this before? Hoping I don't have a defective unit!
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| Wed Mar 05, 2014 9:15 pm |
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Moderator Joined: Mon Jan 28, 2013 7:40 pm Posts: 2889 Location: Illinois
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Don't worry, you have a year warranty.
_________________ MY OUTSIDE RADIATION MONITORING STATION: South Beloit, Illinois - GMC200 Outside on HEPA air purifier, ground level, facing West. http://netc.com/chart/view.php?n=1%3AEB5A139C |
| Wed Mar 05, 2014 11:21 pm |
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Site Admin  Joined: Mon Jan 28, 2013 6:51 pm Posts: 743 Location: Arkansas
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I send you an email to reset the GC, if it does not work, then it will need to be sent in for warranty.
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| Thu Mar 06, 2014 6:08 pm |
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